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Feedback & Support

Your feedback is invaluable in making Desktop Commander better for everyone. We actively listen to our community and regularly implement suggestions and improvements.

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Share Your Feedback

Quick Feedback

Ask Claude to help you give feedback:
Claude can open the feedback form directly for you.

Community Discussion

Join our Discord server to discuss features, share ideas, and get help from the community.

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What We’d Love to Hear About

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What’s Working Well

  • Features that save you time
  • Workflows that have improved your productivity
  • Use cases that work perfectly for your needs
  • Positive experiences with installation or setup

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What Could Be Better

  • Features that feel complex or confusing
  • Installation or setup difficulties
  • Performance issues or slowdowns
  • Security concerns or questions
  • Missing features you wish existed

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Your Use Cases

  • How you’re using Desktop Commander in your daily work
  • Creative ways you’ve solved problems
  • Workflows you’ve developed
  • Tips that might help other users

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Feedback Channels

The easiest way to provide feedback is through Claude itself:
  1. Simply ask Claude: “I want to give feedback about Desktop Commander”
  2. Claude will open the official feedback form
  3. The form includes some pre-filled usage statistics
  4. You can edit or remove any pre-filled information
  5. All fields are optional - share only what you’re comfortable with
What gets pre-filled:
  • Usage statistics (number of commands used)
  • Days you’ve been using Desktop Commander
  • Your operating system
  • Anonymous analytics ID
What you can add:
  • Your role/industry
  • What you like most about Desktop Commander
  • How you typically use it
  • Suggestions for improvements
  • Whether you’d recommend it to others
Join our active Discord community:Benefits:
  • Real-time support from developers and community
  • Share tips and workflows with other users
  • Get early updates on new features
  • Participate in product discussions
Channels:
  • #general - General discussion and questions
  • #help - Get assistance with issues
  • #feature-requests - Suggest new features
  • #show-and-tell - Share your use cases and workflows
Join Discord
For technical issues, bug reports, or detailed feature requests:When to use GitHub:
  • You’ve found a bug or technical issue
  • You have a detailed feature request with specifications
  • You want to contribute code or documentation
  • You need to share error logs or technical details
What to include:
  • Clear description of the issue or request
  • Steps to reproduce (for bugs)
  • Your operating system and Node.js version
  • Desktop Commander version (get_config shows this)
  • Any error messages or logs
Visit GitHub

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Types of Feedback We Value

Help us fix issues quickly:
  • Describe what you expected to happen
  • Explain what actually happened instead
  • Include steps to reproduce the problem
  • Share any error messages
  • Mention your operating system and setup

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How We Use Your Feedback

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Product Development

  • Feature requests directly influence our roadmap
  • Common pain points get priority for fixes
  • Usage patterns help us optimize performance
  • Success stories help us understand value

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Documentation & Support

  • Common questions become FAQ entries
  • Confusing areas get better documentation
  • Community tips get added to guides
  • Support processes get improved

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Community Building

  • Success stories inspire other users
  • Workflow examples help newcomers
  • Community input shapes our direction
  • User feedback builds better resources

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Privacy & Data

Your Privacy Matters

Feedback Tool:
  • Only shares what you explicitly provide
  • Usage statistics are anonymized
  • You can edit or remove any pre-filled data
  • No sensitive information is collected
Community Channels:
  • Share only what you’re comfortable with
  • Use pseudonyms if you prefer privacy
  • No requirement to share personal details
  • Respect others’ privacy in discussions

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Response & Follow-up

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What to Expect

  • Discord: Usually quick responses from community and developers
  • GitHub: Formal tracking and developer responses within days
  • Feedback Tool: We review all feedback, though individual responses aren’t always possible
  • Follow-up: We may reach out for clarification on particularly valuable feedback

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How We Share Updates

  • Discord announcements for new features and updates
  • GitHub releases for technical changelogs
  • Documentation updates for new capabilities
  • Community highlights for great use cases

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Thank You

Every piece of feedback helps make Desktop Commander better. Whether you’re reporting a bug, suggesting a feature, or just sharing how you use Desktop Commander, your input matters. The Desktop Commander community is growing because users like you take the time to share their experiences and help others succeed. Thank you for being part of making Claude Desktop more powerful for everyone!

Join Discord

Connect with the community

GitHub Issues

Report bugs and request features